Perhaps no market is in play as much as the healthcare sector. Its status as a political football is expected to continue through the end of the year—and maybe beyond. Already hard hit by the recession, healthcare finds itself somewhat in stasis until Congress can decide what kind of reform needs to occur.
Other factors that will help decide the course of the healthcare game include the increasing number of uninsured patients due to layoffs, significant declines in elective procedures, an aging population and a slow down or complete halt in construction of new facilities due to the credit crunch.
These factors in turn will create several new realities in the healthcare market:
- Government intervention will result in a need for increased accountability, leading to a demand for more transparency.
- Emphasis on primary care will move care out of hospitals and into physicians’ offices, increasing the need for communications between doctors and patients.
- Practitioners will increasingly depend on IT to help create economies of scale in areas such as telemedicine and to facilitate outreach to healthcare consumers.
- Hospitals will need to cut operating cost due to decreased revenues resulting from declining numbers of insured and resulting decreases in elective—and even mandatory—procedures.
Healthcare institutions in need of an Rx for their own practices can look to OfficeSuite. OfficeSuite is a hosted voice platform that requires no capital investment.
OfficeSuite is a complete, cost-efficient system that includes phones, over 40 features, a robust calling plan and a simple and easy to use web portal to manage it all. OfficeSuite offers various Internet access packages and can network multiple locations together using secure MPLS technology. OfficeSuite is invoiced monthly through a unique bill that details exactly where and how communications dollars are being spent—providing detailed accountability.
OfficeSuite offers unified delivery of voice and data traffic, creating economies of scale for IT and helping to reduce overhead. It includes more than 40 features so the system can be tailored to meet the needs of each practice and options such as Mobile Twinning which simultaneously rings your desk phone and your mobile phone and Teleworker, which allows employees to work from home with all the features and functionalities of their desk phone—ensuring that doctors and practitioners never miss critical calls.
Whether you have one location, multiple sits or offices from coast to coast, OfficeSuite can answer your communications needs.
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Click on the image windows on the right of this page to find out how XRA Medical Imaging employs OfficeSuite to respond to patient needs. Learn more about the Teleworker option and the Web Portal feature and how they can increase patient communications, or interact with a demo of the OfficeSuite system itself.
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